MARKED BY LUXURY
 

MARKED BY LUXURY

AN EMOTIONAL & SUSTAINABLE APPROACH TO EXCELLENCE

 
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WELCOME

Marked By Luxury is a leading London-based agency that specialize exclusively in the high-end luxury market – offering consultancy services and bespoke learning programmes focused on providing outstanding leadership and customer service, delivered with acute attention to detail, insight and precision.

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SERVICES
Brands we have worked with
From the MBL Journal

Omotenashi: The Japanese Culture of Service Excellence

Omotenashi captures the way in which Japanese hosts pay attention to detail and the anticipate their guests' needs. Omotenashi is best described as the Japanese spirit of hospitality. 

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Gucci Joins Ellen MacArthur Foundation As Strategic Partner

Gucci has become a strategic partner of the Ellen MacArthur Foundation to accelerate its vision of a circular economy for the future, complementing the House’s ongoing commitment to generate positive change for people and the planet

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Dior Jardin des Rêves at the Hotel Splendido in Portofino

Until September 30th, la dolce vita of the mythic Hotel Splendido, a Belmond hotel, meets the renowned Dior art of beauty and well-being in a pop-up spa overlooking the Italian Riviera.

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“We are what we repeatedly do.
Excellence, then, is not an act, but a habit.”

– Aristotle